Website Privacy Policy
Central Pain and Spine — centralpainspine.com
Effective date: 07/01/2026
Central Pain and Spine (“we,” “us,” or “our”) operates the website centralpainspine.com (the “Site”). This Privacy Policy explains what information we collect through the Site, how we use and protect it, and the choices you have. It applies to the Site only — it does not apply to Protected Health Information (PHI) we collect and use in the course of providing medical care, which is instead governed by our HIPAA Notice of Privacy Practices (see below).
1. Information We Collect
Information you provide directly
- Contact and appointment request forms: name, phone number, email address, date of birth, insurance information, and the reason for your visit or message.
- Information you submit through a patient portal link, callback request, or newsletter sign-up, if offered on the Site.
- Any information you voluntarily include in a message to us (for example, in a “describe your symptoms” field).
Information collected automatically
- Standard technical data such as IP address, browser type, device type, pages visited, and time/date of visit, collected through cookies, log files, and similar technologies.
- Analytics data (e.g., Google Analytics or similar tools), if used on the Site, which helps us understand how visitors use the Site.
2. How We Use Your Information
- To respond to appointment requests, questions, and messages submitted through the Site.
- To schedule and confirm appointments and send appointment reminders.
- To operate, maintain, and improve the Site’s functionality and content.
- To understand how visitors use the Site through aggregated, de-identified analytics.
- To comply with legal, regulatory, and recordkeeping obligations. We do not sell your personal information.
3. Protected Health Information (PHI) and HIPAA
Information you submit through the Site (such as an appointment request) may become part of your medical record once you become a patient. Once we use or maintain your information in connection with your care, it is treated as Protected Health Information under HIPAA and is governed by our HIPAA Notice of Privacy Practices, available at our office. Please avoid submitting detailed medical history through non-secure contact forms or email; use our patient portal or call our office directly for sensitive information.
4. Cookies and Tracking Technologies
The Site may use cookies and similar technologies to remember preferences, understand Site usage, and support analytics. You can control cookies through your browser settings; disabling cookies may affect some Site features. [If applicable: The Site displays a cookie consent banner / does not currently use non-essential cookies.]
5. Sharing of Information
We may share information collected through the Site with:
- Service providers who help us operate the Site (e.g., web hosting, form processing, analytics, and scheduling vendors), under confidentiality obligations.
- Business associates, as permitted under HIPAA, for information that becomes part of your medical record.
- Law enforcement or regulators when required by law.
We do not share your information with third parties for their own independent marketing purposes.
6. Third-Party Links
The Site may contain links to third-party websites (such as insurance carriers or patient portals). We are not responsible for the privacy practices of those third-party sites, and we encourage you to review their privacy policies.
7. Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect information submitted through the Site. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
8. Children’s Privacy
The Site is not directed to children under 13, and we do not knowingly collect personal information from children under 13 through the Site without parental involvement (for example, a parent submitting an appointment request on a minor’s behalf).
9. Your Choices
- You may decline to submit information through Site forms and instead contact our office directly by phone.
- You may opt out of non-essential cookies or analytics tracking through your browser settings, where available.
- For requests related to your medical records or PHI, please refer to our HIPAA Notice of Privacy Practices or contact our office directly.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The “Effective date” above reflects the last revision. Continued use of the Site after changes are posted constitutes acceptance of the updated policy.
11. Contact Us
Central Pain and Spine
25 Kennedy Blvd, Suite 850, East Brunswick, NJ 08816
1625 Anderson Ave, Suite 101, Fort Lee, NJ 07024
Phone: 862-579-1955 | Fax: 855-978-2203
Website: centralpainspine.com